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Do
I ship my CDs?
MusicZoo sends you a pre-paid shipping container to package your
CDs in and send back to our facility for digitizing, once your
order has been placed. We ship through UPS unless otherwise
requested
How
long does the MusicZoo service take?
It depends on the size of your collection! Most collections are
ripped in less than a week. Larger orders (over 500 CDs) take
longer depending on our workload. Additionally, complex
collections such as classical music may require additional time
due to our efforts to provide unparalleled metadata.
Is
there a minimum number of CD's MusicZoo will process?
Due to the costs of handling, there is a minimum order of 50
CDs.
Are
the shipments insured?
Yes! MusicZoo's business insurance policy insures your CDs up to $15 per CD in the event of breakage or a lost shipment (doubtful as UPS is pretty darn good).
Can
I send my jewel cases?
Yes! Our Ultimate service is for folks who just don’t have
enough time to sort through their CDs. Though it costs a little
extra, it is the hands-down easiest way to jump to the digital
age.
What
do I do with my CDs once I've packed them?
We include a pre-paid return-shipping label in every box we send
out, simply drop your boxed collection off at your local UPS
store or call to have your order picked up.
Will
my original CDs be returned?
Of course! We return your CDs as well as the digitized
collection
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